Effective: October 23, 2025
GAMA Network Solutions respects your privacy and handles all SMS communications in accordance with this SMS Privacy Policy.
1. Information Collected
We may collect the following information through your SMS interactions with our staff:
• Your mobile phone number
• Messages sent to or received from our Teams Calling Plan number
• Contact names, job titles, or other identifying info if shared voluntarily
• Descriptions of support needs, technical issues, or service requests
2. How We Use This Information
We use your information solely to support direct, conversational communication. This may include:
• Responding to questions or support requests
• Following up on open tickets
• Coordinating field technician visits, service calls, or scheduling
3. No Third-Party Marketing Use
We do not sell, share, or transfer your mobile number or SMS data to third parties for marketing purposes.
Your opt-in status and SMS communications are never disclosed or repurposed outside of GAMA Network Solutions.
4. Vendors and Service Providers
We may use trusted vendors (such as Microsoft Teams Phone or our telecom carriers) to deliver SMS messages. These providers only receive the information needed to perform their services and are contractually required to protect your data.
5. Legal Disclosures
We may disclose SMS content or associated data only when required to:
• Comply with applicable laws or legal processes
• Protect our legal rights or respond to government requests
