IT Service & Support
With our vast array of products and services, GAMA can provide your company with a complete solution for your daily business IT needs. Please contact us to learn more.
Network infrastructure refers to the hardware and software resources that enable connectivity, communication, operations and management of a business network. It provides the communication path and services between users, processes, applications, services and external networks/the Internet.
GAMA can assist you with the infrastructure of your business network with:
- Consulting: We will meet with you to discuss your current and future IT needs.
- Design: Based on our findings, we will design the most optimal solution for your business.
- Project Management: We will work with 3rd party vendors with scheduling, verifying specifications, technical support, etc. to ensure your IT environment works in unison to optimize your productivity.
- Implementation: Hardware, software, configuration, testing, set-up, and cut-over—GAMA will quote and order hardware and software needed for your environment, configure and test the solution, and then deliver, set-up and cut over your system as needed.
- Support: Once your infrastructure is completed, GAMA provides continuing support and service based on an agreed schedule or as requested.
A Virtual Environment refers to the act of creating a virtual rather than actual version of a variety of IT sources, including computer hardware, operating systems, storage devices or network services. A Virtual Environment can assist business in decreasing their hardware costs by combining their IT sources on fewer hardware servers.
- Veeam: Innovative products for virtual infrastructure management and data protection. Reduce costs, mitigate risk and fully utilize your virtual environment.
- VMware: Using server virtualization, multiple operating systems can run on a single physical server as virtual machines, each with access to the underlying server’s computing resources. Up to 80 percent greater utilization of server resources and up to 50 percent savings in capital and operating costs.
A wireless local-area network (LAN) uses radio waves to connect devices such as laptops to the Internet and to your business network and its applications.
GAMA can assist you in determining your Wireless Environment needs and then provide beginning to end implementation: Placement of Wireless Access Point (WAP), install required cable, provide hardware, configure the WAP for optimal coverage, and set-up the environment for usage.
One of the first areas that GAMA will discuss with you is the manner in which you back-up your data. Data is often the greatest asset a business owns but is often managed incorrectly. We focus on a dual-layered back-up solution to assist for smoother and more efficient disaster recovery, if ever needed.
Combining both on-site and cloud-based data back-ups helps ensure that not only the data belonging to a business is backed, but also the “environment” that the data is actually housed in is backed-up also. Data is not the only piece needed for disaster recovery—you must have the “configured environment’ to download the data into. At GAMA, we can help you implement the best solution for your data and disaster needs.
Cloud services refers to services made available to users on-demand via the Internet from a cloud computing provider’s servers (as opposed to being provided from a company’s own on-premises servers). They are designed to provide easy, scalable access to applications, resources and services.
As noted, the term “Cloud” is still the Internet. The use of Cloud Based services can still allow your IT Environment to be vulnerable to viruses and outside hackers. Cloud Based Companies are also vulnerable to these types of threats. It is with this understanding that GAMA partners with only the industry’s proven cloud service companies to provide our clients with a stable cloud-based solution for their business.
Computer security (also known as cybersecurity or IT security) is information security as applied to computing devices such as computers and servers, as well as computer networks such as private and public networks.
The field covers all the processes and mechanisms by which computer-based equipment, information and services are protected from unintended or unauthorized access, change, or destruction. Computer security also includes protection from unplanned events and natural disasters.
From simple system passwords and email filtering to firewall securities and user tracking, GAMA can help you ensure that your IT network and business environment is secured not only to your satisfaction but to Industry Standards.
Risk Analysis refers to a technique used to identify and assess factors that may jeopardize the success of a business. This technique also helps to define preventive measures to reduce the probability of these factors from occurring and identify countermeasures to successfully deal with these constraints when they develop to avert possible negative effects on the competitiveness of the company.
Businesses deal with several areas of risk on a daily basis. GAMA can assist you in determining the risk your business may be facing—whether it is a HIPPA issue, disaster recovery readiness, contracted business requirements, or simple open doors for viruses or data deletion.
We will meet with you to discuss your required security needs, assess your environment, and recommend solutions that can help you reach your security goals. Call today to learn more.
Our ProACTIVE Maintenance Program (PMP) provides businesses with a regularly scheduled “check-up” of their IT environment, focusing on their server performance, updates, and reports. A business may have the proven IT solution implemented for their needs but without regular maintenance and a set of eyes on the environment, issues may arise without anyone’s knowledge. The issues we find are often simple to fix but if left unaddressed could eventually cause a larger problem that can lead to business down-time.
Our Proactive Maintenance service includes (but is not limited to):
- Installation of service packs and security updates
- Validation of backups and restore capability
- Installation of antivirus definitions and verification of system status
- Review event logs for errors and warnings
- Disk space and general system health checks
- UPS testing and battery checks
- Tuning of network and system components as needed
- Checks for hardware pre-failure notification alerts
A proper online presence is essential in today’s business environment. The Internet has helped millions of companies streamline their business and extend their information reach and message capabilities. GAMA will work with you to develop an innovative solution that will take advantage of the Internet and make it work for you—promoting growth and profitability for your company.
Site Design & Hosting, DNS/MX Records Transfer and Email Hosting placement are a few of the services we provide as your Total Solution IT Company.
If you’re already working with a GAMA Technician and don’t have our full-featured Splashtop Remote Support client installed, you can download a temporary client here.
Having worked with GAMA Network Solutions for over 10 ten years, I honestly believe we are partnering with the best in this business. GAMA’s focus has always been on providing the best yet most economical solution and with integrity. Over the years, I have seen Alan Smeltzer, President and Owner, solve problems and issues others could not. I absolutely have no reservations in recommending GAMA Network Solutions for large or small projects and consider them a true partner when it comes to resolving problems or planning future projects.
GAMA Network Solutions has provided us with excellent service since switching to them a couple of years ago. Their knowledge of computer infrastructures and ability to troubleshoot problems has helped us to streamline our network and repair some issues the previous company was not able to fix. They are professional, communicate well and work hard to address any issues quickly. What I really like is their straight shooting approach—if they think we don’t need something and it would not be beneficial for us, then they tell us not to spend money or time on the issue! I feel they look out for our money as if it were their money, not just another company trying to make a buck off us. Thanks GAMA!